Experiential Marketing
MSI had two exhibits, Dr. Seuss And the Art of Invention and Christmas Around the World and Holidays of Light, debuting simultaneously and wanted to promote them in a modern, buzz worthy manner. Due to its high-traffic volumes of both locals and tourists, The Water Tower Place on Michigan Avenue provided the perfect venue for our high-impact, interactive, Grinch takeover. I concepted and designed a 7 story, Seussian elevator cling, three interactive touchscreen stations, decorations and clings for the main mezzanine and several ancillary marketing pieces to cover each level of The Water Tower Place. The experiential touchscreen kiosks combined the fun, stylistic flavors of Seuss with the informational and educational elements of Christmas Around the World culminating in a “decorate your own tree” interaction in which users could decorate their tree with ornaments form 18 different countries (including Whoville) and email their creations to themselves along with a museum admission coupon. Provided with an opt-in, the users could also sign-up for the museum’s enewsletter.
With the assistance of my digital strategist, I wireframed and designed each template within the touchscreen experience, then directed ADs regarding individual page elements. I worked with copywriters and translators with regards to voice and tone, our operations officer with regards to structural and mechanical production needs, third-party developers to ensure the interaction worked properly and installation teams to get the entire takeover installed. At the conclusion of the installation’s run-time, the touchscreen opt-ins yielded over 15k in new mailing list sign-ups and MSI reported its second best fourth quarter attendance levels on record.